Privacy Policy

Sanctuary Counseling respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide to us directly, as well as information collected automatically through your use of our website.

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out forms on our website
Sign up for newsletters or emails
Contact us with inquiries or requests

This information may include your name, email address, phone number, and any other details you choose to share.

a. Usage Data

We may also collect non-personally identifiable information about your visit, such as your IP address, browser type, operating system, and the pages you view. This helps us understand how our website is used and improve your browsing experience.

How We Use Your Information

Sanctuary Counseling uses the information collected in the following ways:

To provide, operate, and maintain our website
To respond to your inquiries and requests
To send you updates, newsletters, or other information, if you have opted in
To improve and customize the user experience
To analyze website usage and optimize performance

Sharing Your Information

Sanctuary Counseling does not sell, rent, or share your personal information with third parties for marketing purposes. We may share information in the following limited circumstances:

Service Providers: We may engage third-party companies to perform services on our behalf, such as website hosting, analytics, or email delivery. These providers have access to your information only as necessary to perform their functions and are obligated to protect your information.
Legal Compliance: We may disclose your information when required by law or if we believe it is necessary to protect our rights, comply with a judicial proceeding, or prevent harm to others.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device to help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, though this may affect your ability to access certain features of the site.

Data Tracking

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third Party Sites

Our website may contain links to external sites that are not operated by us. Sanctuary Counseling is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any sites you visit.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.

To learn more about this, check out our article “Creating a Privacy Policy”.

Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

Your Choices

You have the right to access, update, or delete your personal information. If you wish to do so, please contact us directly using the contact information below. Additionally, you may opt out of receiving newsletters or promotional emails by following the unsubscribe link in our communications.

Changes to Privacy Policy

Sanctuary Counseling reserves the right to update or change this Privacy Policy at any time. We will post any changes to this page and update the "Last Updated" date at the bottom. Your continued use of the website following any updates indicates your acceptance of the revised Privacy Policy.